Review our Inventory page and identify the bike(s) you are interested in.
We recommend contacting us in advance of your visit via our Contact page to let us know the bike(s) you are interested in seeing and when you intend on coming by. This helps us better prepare the bike(s) for viewing as all of our bikes are stored in shipping containers and are not always readily accessible.
Test rides are welcome (we recommend bringing your own helmet if you plan on test riding a bike).
How can I pay?
We accept cash or you can pay by e-transfer ().
Can a bike be reserved / on hold if I need some time to think about it? No, the bikes we have ready for sale are sold on a first come, first served basis.
Can I browse your inventory of bikes to identify one I'm interested in buying? Unfortunately we cannot allow the public into our shipping containers to browse our existing stock - there isn't enough space. Your best bet is to frequently review our Inventory page as it regularly gets updates with bikes that are ready for sale.
What happens if something goes wrong with a bike I buy from you?
We evaluate problems on a case-by-case basis up to thirty days after your purchase. We will generally fix a problem if it's something we overlooked. As a shop staffed by volunteers, this can sometimes happen. We won't fix problems due to wear-and-tear after purchase or because of misuse. We want you to be happy with your purchase and will do our best to make it happen.
Will you fix my bicycle? No, we are not a bike repair shop. For a $10/hour fee everyone is welcome to use a bike stand and tools to fix up their own bike and a volunteer mechanic will help and advise, but you do the work. DIY is subject to availability to due to a low number of volunteers. Please contact us in advance if you want to do some DIY.
Can I trade in my bicycle or give credit for donated bicycles? No, we do not offer trades or credit.
Can you give me a tax credit for a donated bicycle? No, we're a not for profit, not a registered charity. Some of our friends are registered charities, so find their links on our Our friends page.
If you're a not-for-profit, where does the money you make go? We're entirely volunteer driven and bicycle and parts sales are our only source of revenue. This money goes to paying rent, insurance and purchasing consumable parts needed to repair bicycles. We also maintain a reserve to help if anything unexpected comes up.
Will you buy my bicycle? No. We get all of our stock through donations.
I need a part for my bike. Do you have it? Please contact us if you're interested in a part. We'll make sure we have it and have it ready for you when you visit.
